Effective Date: November 23. 2023
2. Information We Collect
We collect various information types to provide and enhance our services. These include:
- Personal Information: Such as names, email addresses, phone numbers, and company details. This information helps us personalize our services and communicate effectively with users.
- Payment Information: Including credit card numbers and billing details for processing transactions securely.
- Technical and Usage Information: IP addresses, browser types, and operating systems are collected to optimize service functionality and user experience.
- Location Data: For mobile app users, to provide location-specific services and enhance app functionality.
- Data from Edge Infrastructure: For users interacting with applications on our edge infrastructure, to improve service delivery and customize user experiences.
3. User Consent and Data Collection
By using our services, users consent to the collection and use of their data as detailed in this policy. We are committed to transparency in our data practices and ensure that data collection is lawful, fair, and limited to the purposes described herein.
4. Purpose of Data Collection
We collect data to:
- Enhance service delivery and user experience.
- Process transactions and manage user accounts efficiently.
- Provide customer support and respond to inquiries.
- Conduct marketing and promotional activities.
- Ensure the security and integrity of our services and protect against misuse.
5. Third-Party Sharing
Your data may be shared with third parties in the following contexts:
- Service Providers: For functions like payment processing, customer support, and data analysis.
- Business Partners: For collaborative marketing efforts and strategic partnerships.
- Legal Compliance: We may disclose information when required by law or to protect our rights and safety or that of others.
6. User Rights and Choices
Users have rights concerning their personal data, including:
- Accessing and updating personal information.
- Requesting the deletion of their data.
- Opting out of certain data uses, particularly marketing communications.
7. Data Security
We employ robust security measures, such as encryption and firewalls, to protect user data. However, we acknowledge that no system is entirely secure and remain vigilant in safeguarding your information.
8. Policy Updates
This policy may be updated periodically. Users will be informed of significant changes through our website and other communication channels.
9. Contact Information
For any privacy-related inquiries or concerns, please contact us at email@example.com.
10. Adherence to Legal Standards
Our policy adheres to global privacy standards, including GDPR and CCPA, reflecting our commitment to user privacy across jurisdictions.
11. App-Specific Details
Our mobile app, Shiriki WiFi, involves specific data practices, particularly regarding location data and user interactions, distinct from our website and other services.
12. Data Retention
Data is retained for as long as necessary for our operations and in accordance with legal and regulatory requirements.
13. Children’s Privacy
Our services are not intended for children under [appropriate age]. We do not knowingly collect data from children without appropriate parental consent.
14. Location of Data Processing
Data for different services is processed and stored in various locations, including Azure for our mobile app and on our edge infrastructure for certain applications.
15. Additional Information
For further details on our data practices and your rights, please refer to our detailed FAQs and resources available on our website and app.